Privacy Policy

Last updated: April 12, 2026

Maralabs ("we", "us", "our") operates the website maralabs.io and provides website development, lead capture, and follow-up systems for service businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide directly

When you fill out a contact form, request an audit, or sign up for our services, we may collect:

• Name
• Email address
• Phone number
• Business name and type
• Website URL
• Any additional information you choose to provide

Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on each page
• Referring website
• General geographic location (city/country level)

Cookies and tracking technologies

We use cookies and similar technologies to improve your experience and understand how our website is used. See Section 6 for details on cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact requests
• Provide, maintain, and improve our services
• Send you service-related communications (e.g., project updates, appointment reminders)
• Send marketing communications (only with your consent; you can opt out at any time)
• Analyze website usage to improve our content and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — Third-party tools we use to deliver our services (e.g., hosting providers, email services, analytics platforms). These providers only access your data as needed to perform their functions and are obligated to protect it.
• Legal requirements — If required by law, regulation, legal process, or government request.
• Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you request deletion of your data, we will remove it within 30 days, except where we are legally required to retain it.

5. Your Rights

For all users

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

Australian residents

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have additional rights regarding your personal information. You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

California residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request its deletion, and opt out of its sale. We do not sell personal information.

6. Cookies

Our website uses the following types of cookies:

• Essential cookies — Required for the website to function properly (e.g., remembering your cookie preferences).
• Analytics cookies — Help us understand how visitors interact with our website (e.g., Google Analytics). These cookies collect anonymous, aggregated data.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

• Email: hello@maralabs.io
• Website: maralabs.io